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Corporate communications, taught with a horse's aid

HairOnFire trains execs in management, leadership, communication and team building

By Gunnar Olson, Newberg Graphic reporter
E-mail Gunnar at golson@eaglenewspapers.com
     Jamilee Shaffer, Terry Atzen and Sarah Hahn give demonstrations on Fridays so potential customers can see what they’re talking about. What they propose doing for their clients and what they propose to do it with appear the way peanut butter and jelly put together must have sounded like until someone actually tried it.
   The business the trio started in February is called HairOnFire, one word. Shaffer, Atzen and Hahn — president/owner, VP of business development and VP of marketing, respectively — do training in leadership, communication and team-building.
   They use horses. Only no one rides the horses.
   It’s hard to describe with words, they say a lot. You have to see it to understand.
    On Friday, at a horse barn on Bald Peak where HairOnFire rents stalls, two potential customers were there, seeing. Before they left, they understood what the trio meant by “equine-assisted learning.”
   The pair said things such as, “It simply reminds me I’m not using all of my abilities to communicate” and “When you’re dealing with live animals ... the lessons connect themselves a lot more than in a classroom application.”
   HairOnFire customizes training to address different skills, including “management and leadership,” “communication,” “team-building” and “gaining personal insight.”
   The recipe: They have people perform simple tasks made harder by forcing them to do the tasks together, not unlike running a three-legged race. For example, they will have three participants (one’s an instructor if there are only two potential customers) put a saddle on a horse and then take it off. Two of them are blindfolded; the other tells them what to do.
   What it’s supposed to do: The exercise teaches the person giving the instructions about his or her ability to lead. The task doesn’t get done if his or her directions are too vague, nor does it speed things up if the instructions are overly specific.
   Why it works (Or: What’s the horse for?): Horses are herd animals. As a matter of survival they sense what others around them are feeling. Their herd can be horses, or it can be dogs or humans — their herd instincts remain. When the herd is humans, and if one of the humans gets frustrated, the horse can feel it, and the horse shows the frustration, too.
   Now the person who thinks he or she is doing a good job leading, and would like to say he or she is not frustrated, cannot lie, and has to concede that his or her leadership skills could use some work.
   “(The horse) doesn’t care if you’re the boss of the biggest corporation of the world,” Shafer said. “It will reflect how you really feel.”
   Training costs between $300 to $500 per person per day; corporate rates are available. Free demonstrations are given on Fridays, including this Friday from 1 to 4 p.m. The barn is at 17600 Albert Way. For more information or to attend, call Hahn at 971-237-1060.

From Sept. 14, 2005, Newberg Graphic
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