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New patient care admin oversees hospital service

   With a nursing staff of 125, Providence Newberg Medical Center needed a motivated administrator to oversee the department. They found one in Debbie Glass.
   Glass joined the hospital this month as the assistant administrator for patient care, responsible for quality control and strategic planning for the nursing staff.
   “I always wanted to be a nurse — I went into the program right out of high school,” Glass said. “What led me to a leadership position was a desire to remove barriers for the staff, to make their work easier and add new services.”
   A graduate of Oregon Health Sciences University, Glass has worked at Salem Hospital for the past eight years.
   “I was ready to make a change from Salem,” she said, “and I was looking for a place that valued nursing. I really got that sense here.”
   As an administrator, Glass takes on what she calls “a systems approach” to the work of nursing.
   “There’s a lot of benchmarks that we monitor, daily or even hourly,” she said. “We’re looking at the continuum of care, from admission to discharge. It could be anything from adjusting the schedules to ongoing training or new protocols. Most of my experience is in acute care, but I also have to be familiar with community health issues, such as insurance rates.”
   Despite its occasional stresses, Glass said that she was enjoying her new position at Providence Newberg.
   “It’s the size where I’m able to get to know people by name, and really build a working relationship,” she said.

From May 23, 2007, Newberg Graphic
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